Dispatch of goods is within 48 hours of receiving the order (subject to stock availability). Orders processed over the weekend will be processed on the next working day.
Please double check your delivery address is correct to ensure your parcel is delivered to the right address. A signature is required upon delivery.
Standard Shipping : Royal Mail First and Second Class
Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive on Monday of the following week.
Heavy Goods Shipping : Parcel Force Express 48
Delivery typically in two business days. A signature is required upon delivery.
Every effort is made to keep stock levels updated, however, as every item is handmade, levels are subject to some fluctuation. Should an item sell out before levels are updated, you will be contacted as soon as possible to advise of the delays.
If you have an urgent request please get in touch and I may be able to offer an express service.
Unfortunately at this moment in time we do not ship internationally.
Unfortunately we do not accept returns, but please contact us if you have any problems with your order.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.