Our products are skilfully and ethically produced in London by our small yet mighty team with the combination of traditional handcraft and new production technologies. They are then lovingly hand finished in our home studio in the depths of the Kent countryside. We are incredibly proud that our collection is designed in house and made in England.
With proper care your marble will stand the test of time and look as beautiful as the day it was purchased. There are a few simple steps to follow to ensure the natural beauty is preserved.
Marble is soft, porous, and quite sensitive to the acids found in wine, citrus fruits, and everyday cleaning products. Spilling coffee on your marble can cause staining, but using an acidic cleaner can do damage all by itself. Thoroughly rinse and pat dry the surface with clean water after hand washing. Blot up spills immediately. Any liquid left for a prolonged period of time may leave a mark.
All options are outlined on the product page, so look out for customization options there.
Stone is a natural material, therefore no two pieces are ever identical. Veining pattern, gradient and colour will always slightly differ this is all part of its natural beauty.
Great care is taken to ensure that photographs and set descriptions are a true presentation of the products so that you receive items that you are happy with, however, please bear in mind that colours may appear differently on screens and slight variation may occur.
During the week: 24 to 48hrs. Over the weekend: the following working day.
Every effort is made to keep stock levels updated, however, as every item is made in house, levels are subject to some fluctuation. Should an item sell out before levels are updated, you will be contacted as soon as possible to advise of the delays.
We will always get your order to you as quickly as we possibly can.
Once your order is shipped you will receive an email with an online tracking number.
Once your product has shipped, it usually takes 1 to 2 business days. If you have not received your products, feel free to contact us using our contact page.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, Maestro, MasterCard and American Express cards. You can also make quick and easy payment with Apple, Google or Shopify Pay.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.
Delivery and Returns
We tend to use one of two couriers, Parcel Force or Royal Mail - the ones that we think are the best. All our delivery options are fully tracked so we always know where your parcel is.
Unfortunately whilst we put extra care into our packaging that can happen. If that is the case please contact us directly through our contact form. We will be happy to send you another product.
Whilst we want you to be thrilled to bits, we also want you to know that if your are not, thats fine too. So, we have made our returns policy simple and easy.
We will honour a 14 day, no quibble refund policy on any Blonde and Stone® design provided that the product(s) are returned complete, in perfect condition, unused, and with its original packaging.
The only designs that we cannot accept returns on are Blonde and Stone® bespoke pieces.